Image: HCMA Architecture + Design

The Catalyst team has a wealth of experience in real estate development, community based projects, social enterprises and socially progressive businesses. If you are interested in working with a dynamic team of professionals who are helping to build affordable rental housing in communities throughout BC, we want to hear from you.

job opportunities

Property Operations Manager

We are currently seeking a Property Operations Manager to join our team. The Property Operations Manager will build and maintain strong and healthy relationships with internal and external stakeholders, (including external property managers), and enhance overall strategies and practices for the organization.


  • Responsive and analytical by nature, with a strong aptitude for finance/numbers.
  • Extremely curious, with a solutions-oriented approach to problems and the ability to focus on the details while keeping an eye on the bigger picture.
  • Thrives in an autonomous work environment and has the foresight to bring others in as needed.
  • Enjoys staying organized, developing and maintaining systems, being methodical.
  • An excellent collaborator with strong communication and interpersonal skills.
  • Able to build and maintain strong relationships with a variety of internal and external stakeholders.
  • Flexibility and the ability to thrive in a fast-paced environment.


  • Work experience that demonstrates the above qualities and skills, with a minimum of 1-3 years of directly relevant work experience in the property management/real estate development/construction fields.
  • Strong working knowledge of tendering, financial reporting, building maintenance, construction planning, building sustainability programs. Experience in operational and strategic risk management fundamentals.
  • Intermediate to Advanced Excel.
  • Commercial leasing experience will be considered an asset. 
  • A current BC rental property management license.


The Property Operations Manager will have the following responsibilities:

Project Management:

  • Preparing for and participating in project meetings with our partners and external stakeholders to determine operations phase parameters, e.g. smoking, pets, bike storage. Preparing meeting agendas and minutes for project meetings as required.
  • Setting up contracts with energy metering and cable/internet companies, managing existing contracts with property and parking managers for buildings currently under construction.
  • Arranging contracts with Telus/Shaw for marketing incentives.
  • Providing occasional relief/coverage for the Property Manager when renting and showing suites.
  • Researching, selecting, and coordinating property managers for both current and future projects.
  • Answering telephone calls and responding to emails from trades and suppliers in a timely and professional manner.
  • Maintaining a current and accurate records/filing system, including document management on the server, and accurate and updated contact lists for approved suppliers, trades, etc.
  • Scheduling coordination/management including maintaining calendars, scheduling appointments, and coordinating timing with trades, tenants and prospective tenants as required, including permanent and contracted employees’ vacation schedules and notifying property managers of scheduling conflicts.


  • Developing and reviewing operating budgets at all stages of project lifecycle, providing information to the Development Analyst for project proformas.
  • Administering online accounts including payment tracking and processing in Yardi, supporting rental bump protocols, and preparing leases.

Tenancies and Tenant Relations:

  • Conducting and documenting pre-screening phone calls with prospective tenants.
  • Responding to inquiries from potential tenants.
  • Tenant selection, tenancy agreements, liaising with property managers.
  • Preparing and processing tenant and suite documents, ensuring accurate and current information.

Marketing & Event Coordination:

  • Updating Catalyst website with project information throughout project lifecycle.
  • Organizing and marketing events, such as street festival, block parties, groundbreakings, completion ceremonies, and tenant barbecues.
  • Coordination of Community Engagement processes and events.
  • In consultation with external consultants, coordinating project marketing needs, including project naming, creation and installation of temporary signage during construction, rental websites and advertising for tenants, and creation of project website.




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